Ben Freeman
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Constantly crashes at the very last step when it's time to submit the order. Edit: 2024 App continues to get more bloated and slower, with the checkout process still regularly failing for unknown reasons. App is extremely slow to load. I want to know why the app takes up over 70MB yet it still pulls every single asset from the internet. Even when the graphics load properly, taps are not recognized until several seconds later, often leading to more tapping which just makes the problem worse.
21 people found this review helpful
SUBWAY Restaurants
July 5, 2018
Hi there, Ben- we are here to help! Please contact our support team at (833)-778-2929, or by email at appfeedback@subway.com. Have your app version, device type, and the steps to reproduce any errors ready- so we can investigate and address these concerns for you. Thank You!
Cameron Howard
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The app is fine (when I can actually use it), but very time I've tried to place an order lately, there's always an issue. Either I'm told "Something went wrong" after trying to log in, biometric log-in doesn't work, or my entire order gets wiped after trying to leave the app for a moment to message someone just to confirm an order. It's infuriating how inconsistent this app is. Even when I can use it, there are very long delay times between pressing an option and anything actually happening.
173 people found this review helpful
Joseph D.
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This app is somewhat useful in the sense that it saves me from having to wait in long lunch lines, but man this app is stupid. There are so many flaws. For starters, the lack of a confirmation before you place an order. It'd be nice if could make sure my order was correct before I accidentally push 'place order' and get stuck with something I didn't really want (yes this happened). Or how about the ability to edit a previous order reorder without having to get chips and a drink first.
32 people found this review helpful
SUBWAY Restaurants
June 20, 2019
Your feedback is really important to us and we're always looking for ways to improve your experience! Feel free to reach out to our team by tapping 'Contact Us' in the Menu, at (833)-778-2929, or by email at appfeedback@subway.com.