Bukalapak App Review

  • Our Rating: 4 / 5

Updated 05-16-2023

Version 5.31.3
Google Play Downloads 57,323,928
Developer PT Bukalapak.com
Screenshot From Our Bukalapak Review

Overview:

Bukalapak for Android is a shopping app that allows users in Indonesia to purchase products from a wide range of categories, from electronics to fashion. The app boasts of its user-friendly interface and secure transactions.

Features:

1. Wide Range of Products

Bukalapak offers a diverse selection of products, including clothing, gadgets, and groceries. Users can easily find the items they need by browsing through the various categories, filtering by price range or brand, or using the search bar.

2. Secure Transactions

The app features various payment methods, including credit cards, bank transfers, and e-wallets, which ensures secure transactions. Additionally, Bukalapak guarantees the authenticity of the items sold on the platform, eliminating the risk of buying counterfeit products.

3. Easy Navigation

The app's interface is designed with a minimalist approach, making it easy to use and navigate. Essential features such as the shopping cart, wishlist, and order tracking are conveniently located on the homepage's bottom tab bar.

4. Accessible Customer Service

Bukalapak provides accessible customer service through the app's chat feature. Users can inquire about products, discuss payment options, or report issues, and a customer service representative will assist them.

Pros:

1. Vast Product Selection

The app offers a vast selection of products, which caters to the varying needs and preferences of its users.

2. Secure Transactions

Bukalapak's payment methods guarantee secure transactions, ensuring that buyers' money is not lost, and products are authentic.

3. Convenient User Interface

The app's minimalist design ensures that essential features are easily accessible and convenient to navigate for users.

Cons:

1. Shipping Restrictions

Some products are not available in certain areas, and some sellers do not offer shipping to specific locations, restricting some users from making purchases.

2. Limited Payment Options

Bukalapak's payment options are somewhat limited compared to other shopping apps, which may deter potential users who prefer a more extensive range of payment options.

Comparison to Similar Apps:

1. Shopee

Like Bukalapak, Shopee is a shopping app that offers a wide range of products from electronics to home decor. However, Shopee has a more extensive payment option, including cash on delivery, which Bukalapak does not provide.

Lazada

In comparison to Bukalapak, Lazada also offers a wide range of products and payment options, including cash on delivery. Additionally, Lazada provides free shipping on some products above a certain purchase amount, making it beneficial for large purchases.

Tips for Using the App:

1. Use the filter option to refine your searches based on brands or price range to get your desired product easily

2. Save items in your cart or wishlist to keep track of products you're interested in or want to buy later.

3. Check the seller's rating and read reviews before ordering to ensure that you're getting a good product from a reliable seller.

Conclusion:

Bukalapak for Android is a shopping app that provides a convenient, secure, and user-friendly shopping experience. While it has some limitations, including restricted shipping and limited payment options, it undoubtedly stands out for its vast product selection and guaranteed authenticity. Overall, Bukalapak is worth recommending to those who want to try out an online shopping platform that upholds secure payment transactions and high-quality products.