Mobile JKN is an essential app for every Indonesian who is a member of BPJS Kesehatan. This medical app includes features like booking doctor appointments, searching for nearby hospitals and pharmacies, as well as providing information about health services and programs.
Features
Booking Doctor Appointment: With Mobile JKN, you can easily make doctor appointments, check the schedule and find out the availability of a particular doctor at any hospital or clinic.
Nearby Medical Facilities: This feature helps you to locate the near hospitals and pharmacists in your area. It utilizes your GPS service to pinpoint your location and give you a list of health facilities that can cater to your medical needs.
Health Programs: The app brings you a variety of healthcare programs to help you stay healthy, such as healthy tips, health advice, and other program information provided by BPJS Kesehatan. By using this feature, you can learn more about various health concerns and ways to prevent them.
e-Card: This feature enables you to access your digital BPJS Kesehatan e-Card, which provides information about your registered family members, dependent status, and benefits of your medical insurance. Additionally, you can also track your transactions history and claims using the e-Card through the app.
Pros
User-friendly Interface: Mobile JKN has a simple interface that is easy to navigate, making it suitable for first-time users.
Booking Doctor Appointment: You can book doctor's appointments from anywhere, anytime without having to stand in long queues.
Nearby Medical Facilities: The app utilizes GPS technology to quickly identify a nearby location, and display a list of medical facilities accordingly.
Health Programs: The health program feature delivers relevant and informative data related to your medical needs.
e-Card: Having the digital e-Card is very convenient as it eliminates the need to carry a physical card while providing easy access to information on your medical insurance on-the-go.
Cons
Technical issues: The app may face technical issues at times, such as difficulty in loading, unresponsive buttons or slow response time.
Incomplete List: The list of available hospitals and pharmacies might be incomplete, as not all healthcare facilities are registered on the app as yet.
Slow Customer Service: Their customer service runs slow when you raise their queries or issues regarding the app.
Comparison to Similar Apps
When compared to other medical apps like Halodoc, Alodokter, KlikDokter, PesanLab, and Good Doctor, Mobile JKN stands out for its accessibility of appointments, health program feature, and the ability to access an electronic version of your medical card. In contrast, other apps tend to focus mainly on finding doctors, lab tests, and information on medication without offering the same convenience provided by Mobile JKN.
Tips for Using the App
Log in with your unique BPJS Kesehatan number to access all of the features available on the app.
Always confirm the location of the healthcare facility to avoid confusion or getting lost.
Regularly update the app to optimize the user experience and fix bugs
Bookmark or save your favorite doctors or health facilities for faster access in the future.
If you're experiencing technical issues, try uninstalling and reinstalling the app
Conclusion
Mobile JKN is a must-have app for Indonesian BPJS Kesehatan members. It includes all of the essential medical features like booking doctor appointments, searching for nearby hospitals and pharmacies, health programs, and an electronic version of your BPJS medical card. Although the app has occasional technical issues, it still provides significant convenience and ease of access to medical services ensuring an overall satisfactory experience. We, therefore, recommend Mobile JKN to anyone seeking a comprehensive medical app that caters to their specific medical requirements.
Updated 05-08-2023
Overview
Mobile JKN is an essential app for every Indonesian who is a member of BPJS Kesehatan. This medical app includes features like booking doctor appointments, searching for nearby hospitals and pharmacies, as well as providing information about health services and programs.
Features
Pros
Cons
Comparison to Similar Apps
When compared to other medical apps like Halodoc, Alodokter, KlikDokter, PesanLab, and Good Doctor, Mobile JKN stands out for its accessibility of appointments, health program feature, and the ability to access an electronic version of your medical card. In contrast, other apps tend to focus mainly on finding doctors, lab tests, and information on medication without offering the same convenience provided by Mobile JKN.
Tips for Using the App
Conclusion
Mobile JKN is a must-have app for Indonesian BPJS Kesehatan members. It includes all of the essential medical features like booking doctor appointments, searching for nearby hospitals and pharmacies, health programs, and an electronic version of your BPJS medical card. Although the app has occasional technical issues, it still provides significant convenience and ease of access to medical services ensuring an overall satisfactory experience. We, therefore, recommend Mobile JKN to anyone seeking a comprehensive medical app that caters to their specific medical requirements.