American Airlines App Review

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  • Our Rating: 5 / 5

Updated 05-05-2023

Version 2023.8.1
Google Play Downloads 16,845,955
Developer American Airlines, Inc.
Screenshot From Our American Airlines Review

Overview:

American Airlines is a travel app that allows users to book flights, check flight status, access their trip details, and manage their AAdvantage® account all from their Android device. The app has an ID of com.aa.android and falls under the Travel & Local genre on the Google Play Store.

Features:

1. Flight Booking:

American Airlines' app offers a straightforward booking experience that enables users to search for flights based on their preferred departure and arrival destinations, dates, and times. Users can also choose their preferred class of travel and add additional services like - selective seats or Wi-Fi to their booking.

2. Flight Status:

Users can check the status of their upcoming or current flights from the app. Users receive push notifications regarding various aspects of their flight, such as gate changes, delays, and cancellations.

3. Trip details:

The app allows users to access their trip details within seconds, including upcoming and past trips, seat assignments, and boarding passes.

4. Manage AAdvantage® Account:

Users can keep track of their AAdvantage® account with ease through the app. They can view their account balance and activity, as well as monitor their elite status qualifications.

Pros:

1. Easy Navigation:

The American Airlines app boasts simple yet efficient navigation that's easy to understand for first-time users. Users can find what they need quickly without having to go through multiple clicks.

2. Flight Tracking:

The app keeps users updated with their flight information and sends push notifications to inform them of any flight changes, making it easier for users to adjust their travel plans.

3. Mobile Boarding:

The app offers mobile boarding passes, allowing users to bypass the check-in counter and head straight to security. This feature can help save time and makes the airport experience smoother.

Cons:

1. Limited Booking Options:

Some users find certain booking options to be limited compared to competitors, such as the inability to book multi-city trips or view an entire month's worth of fares.

2. Minor Bugs:

Sometimes, the app might glitch or lag during use. It could also log out the user without any notification, which can be frustrating to deal with.

Comparison:

The American Airlines app mainly competes with other leading airline apps such as Delta, United, and Southwest. While they all offer similar features like flight booking and mobile boarding passes, American Airlines' push notification feature stands out against its competitors. Additionally, the app's navigation is much simpler than that of Delta’s Airlines, making it more user-friendly.

Tips for Using the App:

1. Enable Notifications:

Ensure to have notifications enabled for flight status updates and account activity so you can easily stay informed of any changes in your flight booking or AAdvantage® account.

2. Check-In Early:

To avoid any issues at the airport, ensure you check-in at least 24 hours before your flight if possible. This will guarantee a smooth airport experience, particularly if you plan to use the mobile boarding pass option.

Conclusion:

The American Airlines app is a great tool for travelers who frequently fly with American Airlines. With its push notification alerts, flight booking options, and mobile boarding pass features, it provides ease and convenience for the entire air-travel process. The app's simplicity and user-friendly interface make it a good choice for those new to mobile app travel booking. Despite some drawbacks like limited booking options and minor bugs, we would still recommend trying out the American Airlines app before booking your next trip.