Goibibo: Hotel, Flight Booking App Review

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  • Goibibo: Hotel, Flight Booking
  • Our Rating: 4 / 5

Updated 05-13-2023

Version 16.6.4
Google Play Downloads 63,299,142
Developer Goibibo — Hotel, Flight, IRCTC Authorised Partner
Screenshot From Our Goibibo: Hotel, Flight Booking Review

Overview

Goibibo: Hotel, Flight Booking is a travel and local app that helps you book hotels and flights in just a few taps. With its user-friendly interface and extensive selection of hotels and flights, this app makes it easy to plan your travel itinerary.

Features

1. Easy Booking System

Goibibo has an easy booking system that allows you to effortlessly book hotels and flights. From the home screen, select whether you want to book a flight or hotel, enter details such as the location and date, and you’ll see multiple options from a range of providers. This feature helps you see all your options at once, making your decision-making process more manageable.

2. Real-Time Price Comparison

Goibibo offers a real-time price comparison feature that helps you compare prices of different hotels and flights. This feature guarantees that you are always getting the best deals on hotels and flights, making it an incredibly helpful tool for budget-conscious travelers.

3. Multiple Payment Methods Available

Goibibo supports various payment methods for hotel and flight bookings. Users can choose to pay using credit/debit cards, net banking or through online wallet services such as Paytm or Mobikwik.

Pros

1. Extensive Inventory

Goibibo has one of the most comprehensive inventories of hotels and flights available on any travel app today. It covers numerous destinations around the world and provides users with over 50,000 hotel options and more than 150,000 flight routes.

2. Discounts & Offers

Goibibo frequently runs promotional discounts and cash-back schemes that can save you a lot of money on your travels. Additionally, the app also offers loyalty points to its users that can be redeemed for further discounts.

3. User-Friendly Interface

Goibibo's interface is clean, simple, and easy to navigate. The UX is consistent throughout the app, making sure that users don't get lost in too many options. It also has a multilingual feature in case you want to switch languages.

Cons

1. Limited Payment Options

Whilst Goibibo supports several payment methods, it still has a relatively limited selection compared to other travel apps, which may cause inconvenience to some users.

2. App Speed

Goibibo's app speed is not as fast as one would have hoped for. With a lack of seamless integration, it takes much longer than other travel apps to load content, search results, and checkout features.

3. Customer Support

Customers have complained about unsatisfactory customer support services from Goibibo. These complaints relate to delays in response times, subpar resolutions of queries, and withdrawal of bookings without customers getting refunds or updates.

Comparison

Compared to other travel apps such as MakeMyTrip, ClearTrip, and Yatra, Goibibo stands out with its vast inventory and simple user interface. However, it falls behind in terms of app speed and limited payment options relative to other popular apps.

Tips for Using the App

  • Compare prices by using the real-time price comparison feature to select the best deal available.
  • Check out the Goibibo referral program, which offers up to Rs. 3000 for each referral.
  • Make use of the “Refer & Earn” feature that rewards you with goCash for inviting your friends.

Conclusion

Overall, Goibibo: Hotel, Flight Booking is an impressive app that offers users excellent value for money. Its vast inventory, easy booking system, and discounts make it a good choice for anyone planning to travel. However, its limited payment options, comparatively slower app speed, and complaints on customer support may put off some users. With these considerations in mind, we would recommend using Goibibo for your travel booking requirements.