My BSNL App App Review

  • Our Rating: 4 / 5

Updated 05-15-2023

Version 2.0.118
Google Play Downloads 16,663,129
Developer BSNL
Screenshot From Our My BSNL App Review

Overview

My BSNL App is a mobile application designed for BSNL customers in India to simplify their day-to-day transactions, billing, and other services on their Android devices. With the app, users can manage their account, recharge, pay bills, and activate or deactivate various services with just a few taps.

Features

1. Account Management

The My BSNL App allows users to manage their BSNL account information, including checking account balance and recharge history.

2. Online Recharge

Users can recharge their prepaid mobile numbers through the app in a safe and secure manner, eliminating the need for visiting a physical store.

3. Bill Payment

The app provides an easy and convenient way to pay BSNL postpaid bills and landline bills with just a few clicks, saving users valuable time and effort.

4. Service Activation/Deactivation

Users can activate or deactivate various services such as caller tune, do not disturb, and more, depending on their needs.

5. Customer Support

The app offers integrated customer support service to answer frequently asked questions, lodge complaints or service requests, and provide feedback about the app or services.

Pros

1. User-Friendly Interface

The app has a clean and user-friendly interface, making it easy for users to navigate through menus and options.

2. Convenience

The app provides a hassle-free, convenient experience that relieves users of the burden of visiting brick-and-mortar BSNL stores for recharges, payments, or other services.

3. Accurate Billing Information

Users can track their account balance and recharge history accurately, giving them greater control over their BSNL accounts.

Cons

1. Limited Scope of Services

The services offered by the app are limited to BSNL customers in India only. It leaves out non-BSNL customers and those living outside India.

2. App Bugs and Performance Issues

Several users have reported bugs and performance issues with the app, such as slow loading time, payment failures, and unresponsive UI.

Comparison to Similar Apps

Compared to other similar apps like Paytm, Google Pay, and PhonePe, the My BSNL App is more focused on BSNL customers, whereas other apps have a broader scope of services catering to multiple service providers.

Tips for Using the App

1. Check Balance and Recharge History Regularly

Keeping track of your account balance and recharge history helps you avoid running out of balance and plan your expenses accordingly.

2. Use Promo Codes and Offers

The app offers various promo codes and offers for recharges and bill payments, which users can use to avail discounts and cashback on their transactions.

3. Report Bugs and Issues

If you encounter any bugs or app-related issues, report them promptly to the customer support team through the app's feedback section.

Conclusion

The My BSNL App is a robust and useful mobile application that simplifies and streamlines BSNL customer transactions, reducing the hassle of visiting physical stores. However, it has some limitations such as limited scope of services and recurring performance issues that may affect user experience. Overall, if you are a BSNL customer in India, we recommend trying the app out for yourself and see if it fits your needs.