mystc KSA App Review

  • Our Rating: 5 / 5

Updated 05-08-2023

Version 4.36.0
Google Play Downloads 16,240,104
Developer STC
Screenshot From Our mystc KSA Review

Overview

The mystc KSA app for Android provides users with a convenient way to manage their STC (Saudi Telecom Company) accounts. With this app, users can easily check and pay bills, recharge their prepaid accounts, and much more. The app is available for free on the Google Play Store and has been downloaded over 10 million times. In this review, we’ll take a closer look at its features, pros and cons, and compare it to similar apps.

Features

Account Management

The mystc KSA app allows users to manage all aspects of their STC accounts including checking their balance, plan details, and billing history. Users can also add or delete services, pay bills, and setup auto-payment options.

Recharge

Users can easily recharge their prepaid accounts on mystc KSA using various payment methods including credit card, SADAD, or by scanning a recharge card. The app also allows users to view their recharge history and save their favorite recharge amounts for easy access.

Quick Access

The app's interface is user-friendly and provides quick access to frequently used features such as checking data usage, international roaming charges, and STC stores location. Users can also customize their dashboard by selecting widgets for the features they use most often.

Pros

Convenient Bill Payment

mystc KSA makes paying bills easier and more convenient than ever before. No more standing in long lines, users can handle all bill payments directly through the app.

Easy Recharge

With multiple payment options, recharging your account has never been simpler. The recharge menu is easy to navigate and the app allows users to save their favorite recharge amounts for future use.

Customizable Dashboard

mystc KSA lets users have full control over what they see in the app. By selecting which widgets appear, users can adjust their dashboard to show the features they use most frequently, providing instant access to those features without having to dig through menus.

Cons

No Chat or Call Support

One downside of the app is that there isn't a built-in chat or call support feature. In case users need assistance or have any queries, they have to contact support separately through email or phone.

Slow Loading Times

Some users reported experiencing slow loading times while using the app, particularly when accessing data-heavy features like account summary and billing history. This can become frustrating for users, especially those on-the-go.

Less Intuitive Navigation

While the dashboard is customizable, some users found the app's user interface slightly confusing to navigate at first. It can be difficult to figure out how to access some features, particularly if you're new to the app.

Comparison to Similar Apps

mystc KSA has no shortage of competition when it comes to utility apps, most notably other carrier apps such as Zain and Mobily. While it has its share of drawbacks, mystc KSA manages to stand out in certain key areas. For one, it provides a more personalized experience with its customizable dashboard. Additionally, mystc KSA's recharge menu is more streamlined and easier to navigate than some competing carrier apps which can have long and complex menus.

Tips for Using mystc KSA

Customize Your Dashboard

Take advantage of the app's customizable dashboard feature by picking and organizing widgets to your liking. This can save you time and increase your efficiency while using the app.

Save Your Favorite Recharge Amounts

If you consistently recharge for a certain amount, simply add it to the 'My Favorite Amounts' section in the recharge menu. This will allow you easy access to this option without having to select the amount every time you recharge.

Use Auto-payment Options

If you don't want to worry about paying bills on-time every month, try setting up auto-payments through the mystc KSA app. This will ensure your bills are paid automatically and on-time each month.

Conclusion

Overall, mystc KSA is a very useful app for anyone with an STC account. Despite its drawbacks, such as the slow loading times and less intuitive navigation, it has some valuable features that make bill payments and recharges more convenient. Its user-friendly interface and customizable dashboard further improve the user experience. We would definitely recommend mystc KSA to any STC customer looking for an easy way to manage their accounts on-the-go.