UMANG App Review

  • Our Rating: 4 / 5

Updated 03-24-2023

Version 2.0.59
Google Play Downloads 56,069,588
Developer MeitY, Government Of India
Screenshot From Our UMANG Review

Overview

Introducing UMANG, a productivity app available for Android devices from the National e-Governance Division (NeGD) of India. The app provides users with access to various government services online on their mobile phones. With a user-friendly interface, UMANG is an all-in-one solution for citizens who are looking to access various government services online at a single place.

Features

1. Access to multiple government services

UMANG app provides access to a wide range of government services such as passport services, gas booking, Aadhaar card, and many more. The app aims to give Indian citizens easy access to these services anytime and anywhere, without the need to physically visit a government office.

2. User-friendly interface

The app's user interface is straightforward and simple to use. The home screen contains tiles of services that are divided into five categories, making it effortless for users to locate the service they require. The app is user friendly, even for people with no prior experience in accessing Government services.

3. Transaction alerts and history

The UMANG app provides users with transaction alerts through SMS and email, which ensures that users are updated about the status of their transactions. Moreover, the app stores the transaction history in the app, which helps users keep track of their dealings.

4. Multilingual support

UMANG is accessible in several languages, including Hindi, Bengali, Tamil, Gujarati, etc. It supports 13 Indian languages to ensure everyone can fully utilise the app's functionalities no matter what language they speak.

Pros

1. Access to Multiple Government Services in One Place

UMANG provides one-point access to various government services, making it convenient for users. Citizens residing anywhere in India can access this app effortlessly from their mobile phones.

2. Secure and Easy to Use

The app is safe and secure to use while also being user-friendly with an uncomplicated interface.

3. Multilingual Support

The app supports 13 Indian languages, making it easier to comprehend and use, even for people who speak less English or no English at all.

Cons

1. Limited Service Availability

Because the app primarily caters to Indian citizens, it's not available in other countries, so non-Indian citizens are unable to use it.

2. Slow Responsiveness

The app's responsiveness and speed are sluggish, resulting in long waiting periods for some of the government services available on the app.

Comparison to Similar Apps

When compared to similar apps, UMANG stands out as a 'one-stop-shop' for Indian citizens seeking government assistance. While there are multiple apps that offer similar features, the benefit of UMANG is that it combines all of these services in a single platform, making it hassle-free for users to browse through various services without opening multiple apps.

Tips for using UMANG

1. Register in the App

Before accessing any services, users need to register in the app using their mobile number- it allows for a personalised dashboard and updates on the app's latest offerings.

2. Use Filters

Since the app allows access to multiple government services, users should try filtering services to avoid scrolling down through a vast list of services they might not need.

3. Checking Transaction History and Alerts

UMANG provides transaction alerts on the registered mobile number, and records transaction history in the account section of the app. Users can check the transaction history to see their latest transactions with the app.

Conclusion

UMANG is an exceptional app for Indian citizens seeking government services online. The app makes it easy to access government services in a single place. Furthermore, the multi-language capability of the app resonates well with a country where multiple languages are used. However, the app would benefit from better responsiveness and quicker turnaround times. Overall, UMANG is a must-have app for Indian residents, making government services available effortlessly at their fingertips. Thus, I highly recommend this app as an all-in-one solution for anyone who needs to access different government services with ease.