FAQ / ZenUI Help for Android, also known as com.asus.userfeedback, is a handy tool for ASUS device owners. The app serves as a troubleshooting and FAQ guide that helps users better understand their device's features and functions. With its easy-to-use interface and comprehensive FAQs, ZenUI makes it easier for users to solve any problems they encounter without having to contact customer service. In this review, we will explore the app in-depth and provide an overview of its best features, pros and cons.
Features
1. Comprehensive FAQs
The app provides a vast collection of frequently asked questions, covering all aspects of your device, from settings, features to hardware-related issues. Questions are categorized into specific sections and sub-sections, making it easy for users to navigate and find what they're looking for.
2. Get fresh ideas for new features
If you have any suggestions for new features or functions, FAQ / ZenUI Help provides a platform where users can submit their ideas to ASUS. This feature allows users to give feedback easily and share their thoughts on how to improve their experience with their device.
3. User-friendly interface
The app's interface is intuitive and straightforward, making it user-friendly for anyone who owns an ASUS device. The menu bar is positioned at the bottom of the screen, which lets users quickly access different categories of questions and answers.
4. Search function
If you cannot find the question you're looking for, the app comes with a search function that browser through its extensive database of FAQs. You just need to input a keyword related to the problem you're experiencing. The search function is very responsive and always yields relevant results.
Pros
1. Saves time and reduces frustration
The app's comprehensive FAQs provide users with a quick way to understand their device's features better. By utilizing the resources provided by the app, users can save time and reduce their frustration levels. They don't have to contact customer support every time they encounter any issues.
2. Comprehensive coverage
The app covers a broad range of topics on ASUS devices, including frequently encountered issues like device settings and features, giving users the feeling of a personalized tech support line at their fingertips.
Cons
1. Only for ASUS device owners
The app is only available for ASUS device owners. Therefore, other Android users cannot use this app to troubleshoot their problems.
2. No interactive help feature
The app provides editorial information about the various frequently asked questions rather than dynamic troubleshooting solutions, which means that some users may take longer to understand an answer in comparison to another interactive solution.
Comparison to Similar Apps
When compared with similar apps, FAQ / ZenUI Help stands out for its comprehensive coverage of frequently asked questions. Other Apps like AppAsk and Android Help Center also provide guides to solve device problems, but they do not offer as detailed or as sophisticated a collection of questions that FAQ / ZenUI Help does. Therefore, if you own an ASUS device and are looking for an exhaustive guide to troubleshoot your problems, then FAQ / ZenUI Help is your best bet.
Tips for Using the App
Here are some useful tips to help increase your productivity while using the app:
1. Update the App Regularly
The app occasionally gets updates with new features and new answers to frequently asked questions. Make sure to update the app regularly so you can benefit from the latest updates.
2. Use the Search Function
The search function is a powerful tool that helps users find answers to their problems quickly. Whenever you encounter any device-related issues, don't hesitate to use the search tool to look for possible solutions.
3. Get Involved in the Community
The "Feedback" feature allows users to engage with the ASUS community and contribute to the growth of the app by sharing your experiences and suggestions for better user experiences.
Conclusion
If you're an ASUS device owner, FAQ / ZenUI Help is a must-have app to have on your phone. The comprehensive coverage of frequently asked questions and easy-to-use interface make it one of the most appreciated tools available on the app store. The app may not have an interactive help feature, but it's still incredibly helpful, regardless. We highly recommend giving this app a try to make your ASUS device experience even more enjoyable.
Updated 07-24-2020
Overview
FAQ / ZenUI Help for Android, also known as com.asus.userfeedback, is a handy tool for ASUS device owners. The app serves as a troubleshooting and FAQ guide that helps users better understand their device's features and functions. With its easy-to-use interface and comprehensive FAQs, ZenUI makes it easier for users to solve any problems they encounter without having to contact customer service. In this review, we will explore the app in-depth and provide an overview of its best features, pros and cons.
Features
1. Comprehensive FAQs
The app provides a vast collection of frequently asked questions, covering all aspects of your device, from settings, features to hardware-related issues. Questions are categorized into specific sections and sub-sections, making it easy for users to navigate and find what they're looking for.
2. Get fresh ideas for new features
If you have any suggestions for new features or functions, FAQ / ZenUI Help provides a platform where users can submit their ideas to ASUS. This feature allows users to give feedback easily and share their thoughts on how to improve their experience with their device.
3. User-friendly interface
The app's interface is intuitive and straightforward, making it user-friendly for anyone who owns an ASUS device. The menu bar is positioned at the bottom of the screen, which lets users quickly access different categories of questions and answers.
4. Search function
If you cannot find the question you're looking for, the app comes with a search function that browser through its extensive database of FAQs. You just need to input a keyword related to the problem you're experiencing. The search function is very responsive and always yields relevant results.
Pros
1. Saves time and reduces frustration
The app's comprehensive FAQs provide users with a quick way to understand their device's features better. By utilizing the resources provided by the app, users can save time and reduce their frustration levels. They don't have to contact customer support every time they encounter any issues.
2. Comprehensive coverage
The app covers a broad range of topics on ASUS devices, including frequently encountered issues like device settings and features, giving users the feeling of a personalized tech support line at their fingertips.
Cons
1. Only for ASUS device owners
The app is only available for ASUS device owners. Therefore, other Android users cannot use this app to troubleshoot their problems.
2. No interactive help feature
The app provides editorial information about the various frequently asked questions rather than dynamic troubleshooting solutions, which means that some users may take longer to understand an answer in comparison to another interactive solution.
Comparison to Similar Apps
When compared with similar apps, FAQ / ZenUI Help stands out for its comprehensive coverage of frequently asked questions. Other Apps like AppAsk and Android Help Center also provide guides to solve device problems, but they do not offer as detailed or as sophisticated a collection of questions that FAQ / ZenUI Help does. Therefore, if you own an ASUS device and are looking for an exhaustive guide to troubleshoot your problems, then FAQ / ZenUI Help is your best bet.
Tips for Using the App
Here are some useful tips to help increase your productivity while using the app:
1. Update the App Regularly
The app occasionally gets updates with new features and new answers to frequently asked questions. Make sure to update the app regularly so you can benefit from the latest updates.
2. Use the Search Function
The search function is a powerful tool that helps users find answers to their problems quickly. Whenever you encounter any device-related issues, don't hesitate to use the search tool to look for possible solutions.
3. Get Involved in the Community
The "Feedback" feature allows users to engage with the ASUS community and contribute to the growth of the app by sharing your experiences and suggestions for better user experiences.
Conclusion
If you're an ASUS device owner, FAQ / ZenUI Help is a must-have app to have on your phone. The comprehensive coverage of frequently asked questions and easy-to-use interface make it one of the most appreciated tools available on the app store. The app may not have an interactive help feature, but it's still incredibly helpful, regardless. We highly recommend giving this app a try to make your ASUS device experience even more enjoyable.