My EE App Review

  • Our Rating: 3 / 5

Updated 05-11-2023

Version 5.15.3
Google Play Downloads 14,057,996
Developer EE
Screenshot From Our My EE Review

Overview

My EE, the Android app from EE, one of the UK's top mobile network providers, allows users to manage their accounts, check their usage, purchase add-ons, and more. With its sleek design and user-friendly interface, it's a popular choice for those looking to keep track of their data usage and bills.

Features

Account Management

My EE lets users manage their accounts all in one place, without the need for visiting a physical store or website. The app allows users to view their bills, monitor their data and minutes usage, make payments, and check their upgrade eligibility. The account management feature is definitely one of the key advantages of the My EE app, as it makes it incredibly easy to keep track of your phone bill.

Add-On Purchases

Users can browse and purchase add-ons such as extra data or roaming passes directly from the app. This feature is especially useful for those who travel frequently and require more data while abroad. It's also great for those who prefer to manage their account without needing to go through customer service.

Customisable Usage Alerts

With My EE, users have the option to create usage alerts personalised to their needs. Users can set alerts for reaching certain amounts of data usage, international call charges and more, ensuring that they aren't caught off-guard by unexpected charges on their bill.

Roaming Information

Another great feature of My EE is that it provides users with roaming information. If you're traveling, the app provides information about which services are available in your destination, what roaming add-ons are available and how much they cost, and any restrictions or warnings regarding your destination. It's a great tool to use before and during your travels.

Pros

Ease of Use

The My EE app is designed to be user-friendly, with a simple interface that caters to most users. Despite its numerous features, the app makes it easy to locate the tools you need to manage your account and monitor usage.

Add-On Purchases

Buying add-ons such as extra data or international bundles has never been easier with My EE's feature packed platform for purchases. It's quick, secure and user-friendly.

Usage Monitoring

For users who want to keep an eye on their spending, usage monitoring is incredibly helpful. The app shows exactly how much data, minutes and text messages have been used, and helps them stay within the limits of their chosen plan.

Cons

Sometimes Sluggish

Despite being user-friendly, there are times when the app can feel a bit unresponsive. This is especially true when trying to navigate through the homepage, which can be slow to load at times. Despite this minor drawback, the app still manages to be a great tool for managing your phone account.

Occasional Bugs

Like many mobile apps, My EE has had its fair share of bugs and glitches over the years. These typically range from small annoyances such as features not working to major bugs that prevent the app from opening altogether. While these are relatively infrequent, they can be frustrating when they do occur.

Tips for Using the App

If you're new to the world of mobile phone plan management, or simply need a refresher, here are some tips for getting the most out of My EE:

Set Usage Alerts

Creating customised usage alerts is an excellent way to avoid unwanted charges. Set alerts for when you reach a certain data or call limit, and the app will notify you when you're close to reaching your limits. This can help prevent you from accidentally overstepping your monthly plan.

Buy Add-Ons Before Traveling

If you're planning to travel, be sure to check out the add-ons available in the "Roaming" section of the app before departing. You may find that you can save a significant amount of money by purchasing an add-on before you leave.

Keep the App Up-to-date

To prevent any bugs or issues, it's important to keep your app up-to-date. Make sure that you're running the most current version by checking for updates in the Google Play Store.

Conclusion

My EE is a fantastic app for those looking to manage their phone account and track their usage. Despite occasional performance issues, the app offers a wide range of features that make staying on top of your bills and add-ons simple and stress-free. If you're an EE customer, this app is highly recommended.