bKash App Review

  • Our Rating: 4 / 5

Updated 05-02-2023

Version 5.4.0
Google Play Downloads 57,739,309
Developer bKash Limited
Screenshot From Our bKash Review

Overview

BKash is a popular mobile banking app, available for Android devices. The app's ID is com.bKash.customerapp and its genre is Finance. The app allows you to send and receive money, as well as pay bills, recharge mobile phones, and transact with merchants. With more than 30 million registered users and 220,000 agents in Bangladesh, bKash is a widely used mobile banking service that is simple, fast, and secure. In this review, we'll take a closer look at the features, pros, and cons of bKash for Android.

Features

The features of bKash include:

  • Money Transfer
  • Mobile Recharge
  • Bill Payment
  • Purchase Items
  • Cash Out
  • QR Code Payment
  • Balance Check
  • Service Requests
  • In-app Notifications
  • Secure Login

Money Transfer

bKash enables you to send and receive money instantly and securely from your smartphone. You can send money to any bKash account or bank account in Bangladesh or even to a mobile phone number. You can also request money from others, split bills, or pay back loans using the app.

Mobile Recharge

With bKash, you can top-up your mobile phone balance from anywhere, anytime. The app supports prepaid and postpaid mobile operators in Bangladesh, including Grameenphone, Robi, Banglalink, Airtel, and Teletalk. You can recharge your own number or someone else's.

Bill Payment

bKash lets you pay your utility bills, such as electricity, gas, water, and internet bills, as well as other bills like credit card bills, insurance premiums, and taxes with ease. You can save billers as favorites for quick access and get reminders before due dates.

Purchase Items

bKash offers a hassle-free way to shop online without using cash or cards. You can pay for your favorite goods and services from local e-commerce sites, travel agencies, educational institutions, and other merchants that accept bKash payments.

Cash Out

Through bKash, you can withdraw money from your account by visiting any of the 220,000 authorized agents in Bangladesh, without the need for a bank account or ATM card. You can also use the app to find the nearest agent location or ATM for cash withdrawal.

QR Code Payment

bKash supports QR code payments, which is a faster and easier alternative to cash transactions. You can scan the QR code at any participating merchant outlet, enter the amount to be paid, and confirm the transaction using your mobile PIN. No need for physical cash, cards, or signatures.

Balance Check

bKash allows you to check your account balance, transaction history, and other account details directly from your smartphone. You can also see your rewards status and redeem them for exciting prizes.

Service Requests

If you have any queries or complaints related to bKash, you can submit service requests using the app. The customer service team will reach out to you and resolve your issues as soon as possible.

In-app Notifications

bKash sends you timely notifications about your account activities, bill payments, recharge status, and other important updates. You can customize the notification settings as per your preferences.

Secure Login

bKash ensures the security of your account through a multi-layer authentication process. You need to enter your mobile number and PIN to log in to the app. The app also has advanced security features such as fingerprint and face recognition.

Pros and Cons

Here are some of the pros and cons of using bKash for Android:

Pros

  • Convenient and accessible mobile banking
  • Fast and secure transactions
  • Multiple features and services
  • User-friendly and intuitive interface
  • Wide network of agents and merchants
  • Great customer support

Cons

  • Some services may have transaction fees
  • The app may crash or freeze sometimes
  • Not all merchants accept bKash payments
  • The referral program could be improved
  • Requires a stable internet connection

Comparison to Similar Apps

bKash is one of the most popular mobile banking apps in Bangladesh, but it competes with several other similar apps, such as Rocket, Nagad, SureCash, and Dutch-Bangla Bank Mobile Banking. Compared to these apps, bKash stands out with its wider network of agents, merchants, and services. It also has a more user-friendly interface and better customer support. However, some other apps may offer lower transaction fees, faster processing times, or more advanced security features. It's recommended to try out different apps and choose the one that suits your needs the most.

Tips for Using the App

Here are some tips to help you make the most out of bKash for Android:

  • Link your bank account or debit card to bKash for quicker top-ups and withdrawals
  • Enable automatic balance recharge to avoid running out of funds
  • Add billers as favorites to save time on future payments
  • Use QR code payments for faster and safer transactions
  • Refer your friends to bKash to earn rewards and bonuses
  • Contact customer support if you face any issues or have feedback to share

Conclusion

Overall, bKash is a reliable and convenient mobile banking solution for Android users in Bangladesh. With its wide network of services, agents, and merchants, it offers a one-stop solution for all your financial needs. The app is easy to use, secure, and comes with several useful features. However, it's not free from drawbacks such as occasional crashes, transaction fees, and limited merchant acceptance. Nonetheless, we recommend giving bKash a try and see if it meets your expectations.